Shipping policy

All orders will be shipped directly from MrCool.  If you purchase online, your price does not include shipping and is based on the weight of your overall order and its destination.  Comfort Mini Split will follow up with a shipping charge via email or phone and request a second charge for shipping costs.

MrCool will generally ship orders within 5-7 days of receiving the order.  They do not provide expedited shipping.

Once we receive a notice from MrCool of a shipping time and tracking number, we will immediately send that tracking number to our customers along with the website of the delivery service so they can track the package during the shipping process.